12.06.08
Revolution usually occurs during hard times
TaskCaddy is setting the stage to revolutionize the Field Services Industry.
Now is the time for Service Oriented Management to consider new ways of providing mobile solutions to their technicians.
Workforce Management is not just a buzz word. It is a way of doing business. The major service providers (FedEx and Sears) have recognized this many years ago and have data warehouses from which they can create management decision support systems that deliver levels of granularity that was impossible a few years ago.
Knowing the when and how of a service assignment is the nuts and bolts of the service industry.
Small to medium sized businesses no longer have an excuse by saying they do not have the tools to stay efficient.
The tools are here. That is why TaskCaddy Software was created.
Why would you not want to make your operation more efficient? Why should an Air Conditioning service operation be satisfied with just collecting the funds at the completion of a job and not care of how that job was completed?
Why would a Property Management concern not be privy to the activities of their custodians and repair staff?
Why would the government agencies be happy to stay in the dark regarding the performance of their contractors and sub-contractors?
TaskCaddy was developed to capture work performance data at the last mile of activity and send that information back to the database for management and accounting consumption. But instead of just leaving that data stale and underused, TaskCaddy provides tools to crunch data and generate new gems of information from the mundane.
The adoption of new mobile data capture remedies result in..
Cost Reduction and Process Improvement in …
1. Operating expenses
2. Current labor expenses
3. Current equipment expenses (phone and monthly fees)
4. Cost of returns and reworks
5. Unaccounted inventory and carrying costs
6. Mismatched inventory and carrying costs
7. Lost-opportunity maintenance agreements
8. Training and retraining costs for worker
9. Scheduling problems and costs
10. Mismatched personnel qualifications to project tasks
TaskCaddy is the Personal Service Assistant for Field Service personnel in
Computer repair; Machinery and HVAC Equipment Repair; Plumbing & Pest Control Tasks; Custodian Services; Building inspection; Emergency home repairs; Construction; Energy; Water; Electric Utilities; Transit Districts, and Telecommunications.
When the story of the next decade is written, the words wireless, Mobile, Broadband, person devices, instant feedback, on-sire receipt printing, and location based systems, job site visibility, and smart devices obtain the majority of mention. And TaskCaddy will be there to make the dream a reality.